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Your use of the Platform constitutes your express and complete acceptance of all terms set forth in this document.
Trade Name / Owner
Voltstack — Official Owner of the EVENTX Platform
Commercial Registration
7050563910
Last Updated
________________
Address
Reef Village, Office 6, Nakheel District, Riyadh, Saudi Arabia
This document constitutes a legally binding agreement between the EVENTX platform — hereinafter referred to as the "Platform" or "We" — and any individual or entity that registers or uses the Platform, whether as:
Both parties are collectively referred to as "Users".
Key Definitions
Your use of the Platform constitutes your express and complete acceptance of all terms set forth in this document.
The Platform operates solely as a technical intermediary connecting Service Providers with Clients. The Platform expressly disclaims all liability as follows:
All Users must be at least 18 years of age. Any person acting on behalf of an entity must be duly authorized.
Users are required to provide accurate, truthful, and up-to-date information at registration, including: full legal name, verified mobile number, email address, corporate bank account, and commercial registration number.
Each User is solely responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.
1. Licenses & Permits
Service Providers undertake to obtain all required legal licenses, commercial registrations, and professional permits to operate within the Kingdom. They alone bear the consequences of conducting any unlicensed activity.
2. Pricing & Quality Commitment
Service Providers must deliver their services to the highest standards of quality and professionalism, in accordance with the prices and specifications published on their Platform profile, with no undisclosed additions.
3. After-Sales Service
Service Providers are bound by the specifications stated in each order and must provide after-sales services including product/project repairs and replacement of defective components.
4. Client Data Confidentiality
Service Providers are strictly prohibited from using client data (such as phone numbers, addresses, or names) for any purpose other than fulfilling the requested service. Retaining or sharing such data with any third party is entirely forbidden, in compliance with the Personal Data Protection Law (PDPL).
5. Platform-Only Transactions
Service Providers are prohibited from directing clients or attempting to complete transactions or receive payments outside the Platform's technical environment. Any violation grants the Platform the right to immediately suspend the account and claim compensation for lost commissions.
1. Commitment to Requests
Placing a service request through the Platform constitutes a firm and final commitment to that request and acceptance of the Service Provider's specified terms and pricing.
2. Reviews & Ratings
Clients must provide honest and objective reviews of services received. The use of offensive language, false reports, or any attempt to extort Service Providers through reviews is strictly prohibited. The Platform reserves the right to remove any non-compliant reviews.
1. Currency & Taxes
All financial transactions on the Platform are conducted in ê. Commissions and services are subject to applicable taxes including VAT at 15%, which are clearly disclosed to the User prior to payment.
2. Payment Gateway & Escrow
All payments are processed through the Platform's approved electronic payment methods (Mada / Visa / Apple Pay). The Platform holds client funds in an Escrow account until each service milestone is completed.
3. Platform Commission
The Platform deducts a commission agreed upon with the Service Provider per their subscription agreement. The net amount is transferred to the Service Provider's bank account upon the Client's confirmation of milestone completion.
4. Zakat & Tax Obligations
Service Providers are solely responsible for submitting their tax and zakat declarations to the relevant authorities for amounts received through the Platform, and for issuing any required tax invoices in the Platform's name, not directly to the end Client.
5. Milestone Payouts
Service Provider dues are transferred upon Client approval of each completed milestone.
1. Client Cancellation
Clients may cancel an order prior to the commencement of execution, in which case the paid amount is retained as a platform credit for future use. If cancellation occurs after the Service Provider has actually begun execution, the Service Provider is entitled to the full paid amount after deduction of the Platform's applicable fees, and the Client is not eligible for any refund in this case.
2. Dispute Mechanism
In the event of a dispute between the Client and the Service Provider regarding quality or delays, either party may open a "Dispute Ticket" within the Platform.
3. Internal Arbitration
The Platform will review the dispute based exclusively on conversations and evidence recorded within the Platform. It may take appropriate operational action, such as: suspending a payment, requesting additional information, refunding the Client, releasing funds to the Provider, or splitting the amount. Platform decisions in disputes are internal operational decisions for account and payment management and do not prevent either party from pursuing legal recourse through the competent authorities or courts under Saudi law.
4. Cooperation Obligation
Users are required to cooperate in good faith during dispute processing. The Platform may close a ticket if the relevant party fails to provide the required information within a reasonable notified period.
The Platform is committed to protecting Users' personal data in accordance with the Personal Data Protection Law (PDPL) issued in the Kingdom of Saudi Arabia.
Data is collected and used solely for operational purposes and service quality improvement. It may not be disclosed to third parties except upon a formal request and written consent from the data subject.
Users have the right to access their data held by the Platform, request corrections, or request its deletion upon the expiry of the legally required retention period.
All intellectual property rights associated with the Platform — including designs, texts, software, trademarks, and logos — are the exclusive property of Voltstack, the official owner of the EVENTX platform, and are protected under Saudi law.
No User may copy, modify, reverse-engineer, or reuse any programmatic or visual content of the Platform without prior written permission.
All Users are prohibited from engaging in any conduct that violates the Saudi Anti-Cybercrime Law. This includes, but is not limited to:
1. Terms Updates
The Platform reserves the absolute right to amend and update this agreement at any time. Users will be notified via the Platform or email. Continued use of the Platform following any update constitutes express acceptance of the revised terms.
2. Force Majeure
The Platform is not liable for any delay or disruption in services resulting from circumstances beyond its control, including natural disasters, internet and communications outages, or sudden governmental regulatory decisions.
This agreement is governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia. In the event that any dispute cannot be resolved amicably, exclusive jurisdiction shall vest in the competent courts in the city of Riyadh.
⚠️ Liability Disclaimer: EVENTX operates solely as a technical intermediary platform. The Platform bears no legal, financial, or operational liability for any transaction or dispute arising between Service Providers and Clients. Your use of the Platform constitutes full acceptance of these Terms.