Privacy Policy

EventX (operated by Voltstak Company for Technology, CR: 1010938284) is committed to protecting your personal data in accordance with the Personal Data Protection Law (PDPL) of Saudi Arabia and applicable international standards.

This Privacy Policy applies to all users of the EventX platform, including:

• Event Organizers who use our platform to find and hire service providers.
• Service Providers who list and offer their services through our marketplace.

• Personal Information: Name, email address, phone number, company details, and billing information provided during registration.
• Usage Data: Pages visited, features used, search queries, and interaction patterns on our platform.
• Location Data: General location information to match services with geographic availability.
• Communication Data: Messages exchanged through our platform between organizers and providers.

We use your information to:

• Create and manage your account and provide platform access.
• Match event organizers with appropriate service providers based on requirements.
• Process payments and manage service transactions.
• Send relevant notifications about bookings, messages, and platform updates.
• Analyze platform usage to improve our services and user experience.
• Detect and prevent fraudulent activity and ensure platform security.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, provided during registration or when you opt-in to specific features.
• Performance of a contract, when processing is necessary to fulfill our service agreement with you.
• Legal compliance, when required by Saudi Arabian law or regulatory authorities.
• Legitimate interests, for platform security, fraud prevention, and service improvement.

6. Information Sharing

We may share your information with:

• Trusted third-party service providers who assist in operating our platform (payment processors, cloud hosting, analytics).
• Government or regulatory authorities when required by law or legal process.
• Business partners only with your explicit consent.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 5 years as required by Saudi Arabian commercial and tax laws.

8. Data Security

We implement industry-standard security measures including SSL encryption, secure data centers, access controls, and regular security audits to protect your personal information from unauthorized access, disclosure, or misuse.

9. Your Privacy Rights

Under the Saudi PDPL, you have the right to:

• Access your personal data held by EventX.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for data processing where consent is the legal basis.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or platform notification. Continued use of EventX after such notification constitutes acceptance of the updated policy.